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      Privacy Policy

      Effective Date: 27 Oct. 2025

      Introduction
      This Privacy Policy outlines how CS COUPE, operated by Niek Nijsen Ltd., collects, uses, and protects the personal information of visitors and customers on www.bmwE9.com.

      ICO Registration
      Niek Nijsen Ltd. is registered with the Information Commissioner’s Office as a data controller under the Data Protection Act 2018 and has paid the required annual data protection fee.

      Data Collection
      We collect personal information when you voluntarily provide it, such as through our contact form or during the checkout process. The information we collect includes:

      • Name
      • Address
      • Payment information

       

      Purpose of Data Collection
      We use the collected data for the following purposes:

      • To fulfil orders made through our online store.
      • To respond to inquiries submitted via email or contact form.
      • To send updates, newsletters, or promotional materials if you have subscribed or provided consent.
      • To administer membership accounts or services (once introduced in the near future).
      • To comply with legal obligations, financial recordkeeping, and regulatory requirements.

       

      Third-Party Services
      We share your information with trusted third-party providers to complete transactions:

      • PayPal & WooPayments: To process payments.
      • Printondemand-worldwide: To print and ship our CS COUPE magazine.

       

      Legal Basis for Data Processing
      We process your data under the following legal bases:

      • Contract: To fulfil your order.
      • Consent: For newsletters or marketing communications.
      • Legitimate Interest: To respond to inquiries, maintain website functionality, and improve services.
      • Legal Obligation: To retain accounting or tax records.

       

      Marketing Communications
      You will only receive newsletters or marketing emails if you have explicitly opted in. You may withdraw consent at any time via the unsubscribe link in any email or by contacting us directly.

      Data Retention
      Customer order and transaction data will be retained for six years to comply with UK accounting and tax laws, unless a longer period is required by law. Marketing data is retained until consent is withdrawn.

      Data Security and Access
      We maintain technical and organisational measures (such as encryption, limited access, and secure hosting) to safeguard personal data. Only authorised personnel have access.

      User Rights
      Under the UK GDPR, you have the right to:

      • Access, modify, or delete your personal data.
      • Restrict or object to certain processing.
      • Withdraw consent at any time (for marketing).
      • Lodge a complaint with the ICO at www.ico.org.uk.

       

      Data Transfers
      If we transfer your data outside the UK or the EEA, we ensure compliance with data protection laws through mechanisms such as Standard Contractual Clauses.

      Cookies
      We use only essential cookies to store items in your shopping cart and retain details during the checkout process. No tracking, analytics, or marketing cookies are used. By using our website, you consent to the use of these essential cookies.

      Changes to This Policy
      We may update this Privacy Policy from time to time, and any changes will be notified via a banner on our homepage.

      Refund & Returns Policy

      Effective Date: 27 October 2025

      Overview
      We want you to be happy with your purchase. This Refund & Returns Policy explains your rights and our procedures regarding returns, refunds, and cancellations.

      Cancellations
      If you wish to cancel your order, please contact us immediately via email. Orders can only be cancelled before they are processed or shipped. Once processing has begun, cancellation may not be possible.

      Refund Policy
      We offer refunds only for damaged or faulty products. If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order and provide proof along with a written explanation.

      Conditions for Refunds

      • Damaged Products: If accepted, we will issue a refund or a reprint of the faulty item.
      • Incorrect Products: If you receive the wrong item, you must contact us within 7 days of receiving the product, providing your order number and photographic proof of the incorrect item. Once verified, we will arrange for the correct item to be delivered to you as a priority.
      • Returns: For orders containing the magazine, returns are not accepted unless the product is defective. For all other products offered in the store, you may return physical products within 7 days of receipt if they are unused, in their original packaging, and in resellable condition. Returned items should include a proof of purchase receipt.
      • Digital products (such as digital magazines or downloads) are non-refundable once downloaded unless proven defective or inaccessible.

       

      Consumer Rights
      This policy does not affect your statutory rights, and you may have additional rights under consumer protection laws in your region, including the right to a refund for defective products.

      Refund Processing
      Once a claim for a faulty or incorrect product is accepted, and the product has been received, refunds will be processed within 7 working days. We cover shipping costs for replacements only if the product is faulty or incorrect. In all other cases, you will be responsible for the return shipping costs.

      Items On Sale
      If you purchased an item within 7 days of the same item going on sale, you are eligible for a discount on a future edition of CS COUPE at the same value, or a refund of the same amount on your current order if it contains a product other than the magazine.

      Exceptions
      Currently, all products are eligible for refunds under the conditions above, and future offerings, such as membership services, may have additional terms.

      Contact Information
      If you have any questions regarding refunds or returns, please contact us at: in**@***e9.com

      Terms & Conditions

      Effective Date: 27 October 2025

      Introduction
      Welcome to BMWE9.com, operated by Niek Nijsen Ltd. By using this website and purchasing our products or services, you agree to these Terms & Conditions and our associated Privacy Policy and Cookie Policy.

      Governing Law & Jurisdiction
      These terms are governed by the laws of the United Kingdom. Any disputes related to these terms will be resolved exclusively in the courts of the UK.

      Prohibited Actions
      The following actions are prohibited:

      • Spamming, fraudulent activity, or misuse of our services.
      • Downloading or redistributing any content, including products, text, graphics, and images, from the website without authorisation from the owner.

      Intellectual Property
      All website content, including images, text, graphics, and trademarks, is the intellectual property of Niek Nijsen Ltd. You may not reproduce, distribute, or use any material for commercial purposes without prior written permission.

      Limitation of Liability
      We make no warranties, either express or implied, regarding the website’s functionality, availability, or accuracy. Under no circumstances shall Niek Nijsen Ltd. be liable for any direct, indirect, or consequential damages, including but not limited to data loss, revenue loss, or downtime, resulting from the website’s use.

      Force Majeure
      We are not liable for any failure or delay in performance caused by factors beyond our control, including natural disasters, government actions, or network outages.

      Orders and Payment
      All orders are subject to acceptance and availability. Payments are processed securely via PayPal or WooPayments. By placing an order, you authorise us to process your personal information for order fulfilment, invoicing, and delivery.

      Physical copies of the CS COUPE magazine are printed and shipped by Printondemand-worldwide. Delivery times vary by location and are estimated at checkout. Customers are responsible for providing accurate delivery information.

      Dispute Resolution
      Disputes between customers and Niek Nijsen Ltd. will be resolved directly unless escalation through legal channels is necessary.

      Contributions to CS COUPE Magazine
      By submitting images, text, or any other content (“Contributions”) to CS COUPE, you agree to the following terms:

      • All contributions remain the intellectual property of the original contributor/provider.
      • Niek Nijsen Ltd. reserves the right to use, publish, modify, and distribute these contributions as it sees fit. This includes but is not limited to, publishing in the CS COUPE magazine, displaying on the www.bmwE9.com online portal, and sharing across social media platforms, forums, and other websites for promotional purposes.
      • The provider grants Niek Nijsen Ltd. a non-exclusive, royalty-free, and worldwide license to use the contributions for promotional and commercial purposes without limitation.

      Membership Services
      Once introduced, membership services will include access to exclusive content or benefits, and personal data related to membership will be managed in accordance with our Privacy Policy. All additional terms regarding cancellation, auto-renewals, and refunds will be provided then.

      Changes to the Terms
      We reserve the right to update these terms at any time, with updates announced via a banner on the homepage. Continued use of our site following updates constitutes acceptance of the revised terms.